Terms of Service

1. Authorized use only

You may only install the Workflow Spy desktop agent on computers that you own or that you have explicit authorization to monitor. Installing the agent on a device without the owner's knowledge or consent may violate federal, state, and local laws — including the Electronic Communications Privacy Act (ECPA) and applicable state wiretapping statutes — and is strictly prohibited.

Workflow Spy is a productivity analytics tool intended for employers monitoring company-owned devices with employee consent, and for individuals monitoring their own devices. Any other use is unauthorized.

2. Employer responsibility & employee notification

If you are deploying Workflow Spy to monitor employees, you are solely responsible for compliance with all applicable employment, privacy, and monitoring laws in your jurisdiction. Several states have specific requirements, including but not limited to:

• California — Labor Code §2802 and CCPA; written notice to employees is strongly advised
• Connecticut — Conn. Gen. Stat. §31-48d requires prior written notice to employees before electronic monitoring
• Delaware — Del. Code tit. 19, §705 requires employers to provide notice before monitoring electronic communications
• New York — NY CLS Lab §740 and the Computer and Electronic Monitoring Disclosure Act require written notice

By using Workflow Spy to monitor employees, you represent and warrant that you have provided all legally required notifications and obtained all required consents. Workflow Spy is not liable for your failure to comply with applicable law.

3. No professional advice

Workflow Spy provides workflow analysis, automation opportunity identification, and productivity insights only. Nothing in our reports, dashboards, or communications constitutes legal, HR, employment, financial, or any other form of professional advice. You should consult qualified professionals before making employment decisions, implementing monitoring programs, or acting on automation recommendations.

4. Data ownership

You own your data. Workflow Spy does not sell, license, or share your activity data with third parties for commercial purposes. We use your data solely to provide the services described in our Privacy Policy. We do not train general AI models on your identifiable activity data.

You grant Workflow Spy a limited, non-exclusive license to process your data for the purpose of providing the service. This license terminates when your account is closed and your data is deleted.

5. Cancellation & data deletion

• Monthly plans may be cancelled at any time from your billing portal. No cancellation fees apply.
• Cancellation takes effect at the end of the current billing period. You retain access until then.
• Upon cancellation or account closure, all activity data is permanently deleted within 30 days.
• Stripe subscription records are retained as required by payment processing regulations.
• 7-day free trial: if you cancel before the trial ends, you will not be charged. Trials automatically convert to a paid subscription at the end of 7 days.

6. Acceptable use

You agree not to:

• Reverse engineer, decompile, or attempt to extract source code from the desktop agent
• Use the service to monitor individuals without their knowledge or legal authorization
• Attempt to circumvent any security, access control, or authentication mechanism
• Resell, sublicense, or provide access to the service to third parties without our written consent
• Use the service in any way that violates applicable law or regulations

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORKFLOW SPY AND ITS OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

IN NO EVENT SHALL WORKFLOW SPY'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO WORKFLOW SPY IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) $100.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you.

8. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WORKFLOW SPY DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Changes to these terms

We may update these terms from time to time. We will notify you of material changes by email or by prominently posting a notice in the dashboard at least 14 days before the changes take effect. Continued use of the service after the effective date constitutes acceptance of the updated terms.

10. Governing law

These terms are governed by the laws of the State of New York, without regard to conflict of law provisions. Any dispute arising from these terms or your use of the service shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to personal jurisdiction in those courts.

11. Contact

Questions about these terms? Email legal@workflowspy.com.